DOTHAN, Ala. (WDHN) — A solution to counter the attack on Dothan Utilities’ third-party payment software is in the works, according to the city of Dothan.
Earlier this month, we reported on a cyberattack on the Click2Gov application, which left customers’ credit exposed to hackers. However, the company that owns the software, CentralSquare, reported that they could not “reach a legal conclusion as to whether sensitive personally identifying information has been acquired by any unauthorized party.”
The city has chosen to respond as if the breach did happen, and a resolution will be brought before the commission to allow the city to hire Mullen Coughlin LLC. to represent Dothan’s interest in the breach.
“The City of Dothan possesses cyber insurance through the AIG insurance company which will cover the attack event subject to a $25,000 deductible,” a city release states. “AIG recommended that the law firm of Mullen Coughlin LLC. be retained by the City to coordinate the response to the attack including forensic analysis, customer hotline, customer notification and credit monitoring services. The services of Mullen Coughlin LLC. will be covered by the cyber insurance. “
The firm reportedly has “considerable experience” in situations like this, representing the interests of government agencies, educational institutions, and other agencies.
The city plans to continue updating citizens on the situation.