DOTHAN, Ala. (WDHN) — They are the first people you hear and talk to when you pick up and dial 911 during an emergency situation and for their efforts, Dothan Dispatchers were honored by city leaders.

Dispatchers with the Dothan Police Department were honored for their work and dedication to the city during Tuesday’s Dothan City Commissioners meeting with Mayor Mark Saliba declaring the week, ‘Dispatchers Appreciate Week.’

According to Captain Rachel David with DPD, what makes these first responders stand out from the rest is hold times. Despite being short-handed, Dothan dispatchers step in to make sure when the call comes in, the call is answered, 24 hours a day, seven days a week.

The department currently has 28 dispatchers working, taking those emergency calls, and Cpt. David tells WDHN they need 8 more.

You can apply to be a part of the Dothan Police Department here.