HARTFORD, Ala. (WDHN) — Wiregrass Electric Cooperative announced Saturday it is the latest victim of a cyber attack.
Brad Kimbro, Wiregrass Electric Cooperative’s Chief Operating Officer, said the ransomware attack was detected Saturday morning after the cooperative noticed suspicious activity on their system.
“We monitor it 24-7, and we saw some activity, and knew what we had and shut it down,” he said.
Wiregrass Electric is conducting system maintenance “out of an abundance of caution.” While that maintenance occurs, all Wiregrass Electric Cooperative customer accounts will be unavailable.
“The good news is no one’s data has been compromised. We take our members’ data very seriously,” Kimbro said. “We have all that [information] encrypted and we are 100% confident that no data breach has occurred.”
While system maintenance is performed, disconnects will be suspended. Anyone wishing to make a payment will not be able to do so until WEC’s system is fully restored. He said Wiregrass Electric Cooperative will work with customers if they were trying to make an online payment today.
Kimbro also stated customers should not be alarmed by this attack on their system.
“We suppress attacks by the hundreds everyday — if not thousands,” he said. “We back up everything at least twice a day. There is really nothing that anybody should be alarmed about at all. No data was lost. No members data was breached.”
Kimbro did not provide a timetable as to when the system will be back up and running again, but said it will be restored when WEC feels it is safe to do so.